Jean-Georges Management

Order Taker - Jean-Georges Restaurant

1 year ago
Job ID
2015-1101
Jean-Georges
# of Openings
1
Category
Back of House

Overview

JG Handbook2


 

Jean-Georges Management is built on a powerful culinary foundation and has evolved into a reputable and award winning restaurant group. From inception, Chef Jean-Georges Vongerichten placed emphasis on the importance of providing the very best in culinary and tailored hospitality, which has resulted in the success of an acclaimed constellation of international restaurants. With over 25 restaurants located in 5 countries, we continuously strive towards excellence and rely on the support of our culinary and hospitality team members to contribute to our worldwide operations. At Jean-Georges Management, we pride ourselves on cultivating talents as well as hiring skilled professionals and rewarding them with the chance to grow alongside our constantly evolving organization and industry.

 

 

In-Room Dining Order Taker

 

The Order Taker answers day-to-day guest telephone requests for breakfast, lunch, dinner and overnight orders and will assist In Room Dining department in daily operations.

 

Responsibilities

  • Provide excellent service at all time to all of our guests.
  • Possess extensive knowledge of food and beverage in order to assist guests with suggestions and up sell.
  • Be responsible for taking accurate F&B guests orders over the phone.
  • Demonstrate a pleasant telephone etiquette when taking orders and quoting the right timings for delivery.
  • Check accuracy of order input to ensure it is complete before sending to kitchen.
  • Keep the office organized and daily paperwork filed and updated.

Qualifications

  • Have a minimum of 2 years experience in similar position in a luxury property
  • Reading, writing and oral proficiency in the English language.
  • Willing to work a flexible schedule including overnight and holidays.
  • Must have great telephone skills.
  • Have the ability to handle guest requests in a detailed manner.
  • Must be able to work in a high pace and dynamic operation. 

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